Terms & Conditions

Last updated: September 2026

1. The service

This website provides general information about private tours, shore excursions and transfers in Sicily arranged by Zancle Sicily Tour. Contact: [email protected] · +39 349 521 9287.

2. Bookings

Submitting a booking request through this website does not constitute a confirmed reservation. A booking is considered confirmed only after Zancle Sicily Tour has checked availability and directly confirmed the date, itinerary, pickup details, vehicle, final price and any other arrangements by email, WhatsApp or phone.

No online payment is currently collected through this website unless separately agreed.

3. Prices

• Prices shown on the website are starting rates and may vary depending on pickup location, group size, season, vehicle availability and itinerary.
• The final price is always confirmed directly before the booking is accepted.
• Entrance fees, meals, wine tastings, boat tours, local guides or other extras are not included unless clearly stated in the confirmed arrangement.
• Prices calculated by the website are estimates based on the selected tour, vehicle and number of passengers. The final price may change depending on pickup location, itinerary, availability and special requirements.

4. Cancellations

Cancellation conditions may vary depending on the type of service, date and specific arrangements. Any applicable cancellation terms will be communicated directly before confirmation.

In case of genuine emergencies or unexpected changes, we will do our best to find a reasonable solution or reschedule when possible.

5. Shore excursions

For cruise passengers, itineraries are planned with the ship's schedule in mind and every reasonable effort is made to return guests to the port on time. However, return times cannot be absolutely guaranteed in case of traffic, road closures, accidents, weather conditions, ship schedule changes or other circumstances beyond our control. Travel insurance is recommended.

6. Responsibility

Guests are responsible for following safety instructions and for choosing activities suitable for their own physical condition. Zancle Sicily Tour is not responsible for delays, closures, weather conditions, traffic, accidents, personal items, third-party services or events beyond reasonable control.

7. Changes to itineraries

Itineraries may be adjusted when necessary due to weather, traffic, closures, timing, safety reasons or local conditions. Any changes will be made with the aim of providing the best possible experience.

8. Governing law

These terms are governed by Italian law. Any dispute will be handled under the competent Italian jurisdiction.