Privacy Policy

Last updated: September 2026

1. Who we are

This website provides information about private tours, shore excursions and transfers in Sicily arranged by Zancle Sicily Tour. Contact: [email protected] · +39 349 521 9287.

2. Data we collect

When you contact us or submit a booking request through this website, we may receive information such as your name, email address, telephone or WhatsApp number, travel date, pickup location, cruise ship or accommodation details, group size, passenger names, requested tour and any special requirements you choose to provide.

3. How we use it

Your information is used only to respond to your enquiry, check availability, calculate or confirm the price, organise the requested tour or transfer and communicate the booking details. Submitting a booking request does not automatically confirm a reservation. We do not sell personal data. Information may be shared only when reasonably necessary to organise the service, for example with drivers, guides or service providers involved in your tour.

4. Legal basis

Where applicable, personal data is processed based on your request, consent, pre-contractual steps or the performance of an agreed service.

5. Retention

Information related to bookings may be kept for a reasonable period for administrative, tax or legal purposes. General enquiries that do not result in a booking are kept only as long as necessary to respond and follow up.

6. Your rights

You may request access, correction or deletion of your personal data by contacting [email protected]. We will respond as reasonably required under applicable data protection rules.

7. Cookies and third-party services

Google Fonts may be loaded from Google's servers to display the website typography.

Booking requests submitted through the website are processed using Resend, an email delivery provider. Resend may process and temporarily store the information needed to deliver the booking request to Zancle Sicily Tour.

If you contact us through WhatsApp, email or phone, those services may process data according to their own privacy policies.

8. Updates

This privacy policy may be updated from time to time. The latest version will always be available on this page.